Locality – Virtually
Posted by RazorsKissMar 29
Look, we all have told ourselves to “shop local”. We mean to do it, we really do. We don’t like how massive corporations have taken over practically every facet of our lives. We like the helpfulness of local business owners, and the idea of supporting our friends and neighbors. Then we’re on the lookout for something specialized, and… our local businesses don’t have it. This isn’t specific to small town life, either. Sometimes, we have very specific needs, and nobody even remotely nearby has what we’re looking for. So, where do we go? Amazon.
Why do we go there now? First and foremost, because Amazon has worked very hard to become uniquely ubiquitous. They have rolled a fairly large percentage of their profits, for a great many years, into diversifying – and cornering the market on online shopping. They are a video provider, book publisher, and also provide the hardware to support their various endeavors. They not only have Amazon Prime, but Prime Video, Prime Wardrobe, and Prime Music. They not only have FireTV, but the FireTV stick. They not only have Kindle, but the family of Kindle readers. They have Whole Foods, Twitch, IMdB, Amazon Music, Audible, Goodreads, Kuiper Systems, Alexa, Echo, Ring – their own appstore to compete with Google Play and Apple – and their Basics brand offers cheap(er) knockoffs of just about anything you could want – along with the real thing, of course. They also have their own logistics tail (including Maritime shipping!), warehousing, and of course, their massive online storefront – which has proceeded to incorporate a massive amount of third-party sellers. This doesn’t even count Amazon Web Services, which power a significant portion of the cloud market – about a third of it. In short, they have become ubiquitous – and not in a good way.
Nobody needs a history lesson about how Amazon came to dominate the online market – and thence the brick and mortar market – but it is illustrative of just how much convenience trumps sanity in today’s world. The fact that Amazon keeps buying subsidiaries and capitalizing them isn’t the issue – the issue is that we are the reason Amazon is what it is. They keep steamrolling businesses – large as well as small – because we’ve enabled them to. Whenever we use Amazon because it is easier, we’re giving Amazon business at the expense of local companies – or even other, larger corporations. Now, this isn’t a fault of Amazon – it’s our fault. Don’t get me wrong – it’d be great if other companies invested in infrastructure proportionally – but one business advantage Amazon has is, quite simply, the fact that it doesn’t have to duplicate their logistics tail for each of its subsidiaries. The other is that we have traded convenience and price for control of the markets. It is entirely behavior driven – by our behavior. I confess that I am guilty of this as well.
Amazon does what it does well – practically unexceptionally. That isn’t the problem. That is a feature of the business model they use. Efficiency as the means of cornering the market. Of course they are efficient – and usually cheaper, to boot. The problem is that when they do so, they intentionally drive their competitors into the ground as a feature of their business model. This is free-market capitalism, true – but it only works if we are willing to assist them in so doing. We don’t have to min-max our lives like an MMO raiding guild does with their characters. No matter what the markets say, if we choose to use something a little slower, a little more expensive, and local – we should – because those local businesses are run by people with families, and employ people with families we know. We should, because we want people to work for places other than, well, Amazon – who are famously terrible employers in order to make their business model work. In other words – whenever and wherever you have a choice, choose the option that doesn’t intentionally undercut your friends and neighbors’ ability to do business. If you need hardware, wood, or tools – go to your locally owned and operated hardware store instead of a box store – or Amazon. If you need specialty goods – find a supplier that *isn’t* a box store – or Amazon. It might be someone *else’s* local business – but that’s fine! It might even be a bigger business that caters to that particular specialty – but if it keeps that business from being eaten by the Amazon machine, isn’t that all to the good?
Don’t just shop local, either – live locally. Those ties to small businesses are part of what make communities. The more we live globally, the less ties we have to where we live, and who lives there. It creates an artificial distance between people. It’s fine to have communities where you unite around a common interest – that isn’t the point. The point is that those should be ancillary to communities in your locality. Churches, schools, sports all create local communities within the places where we live. Divorcing our purchasing from those communities drives much of the reasons for living in a particular place, having common interests, and common places of employment into the background – and denudes our lives of an ontology of place. Consumerism can’t provide much in the way of commonalities. Service employers and food service are important, but manufacturing and distribution are also key elements of creating communities that aren’t migratory. If our only choices for employment boil down to which chain of big box, global franchise, or behemoth online megalith we can work for – how much stability and sense of permanence does that offer?
In a similar fashion, outsourcing our communal lives to social media corporations is a bad idea. For the same reason we should stop feeding the Amazon machine so much of our money, we should stop feeding the Microsoft, Facebook and Twitter machines our social lives. Yes, COVID-19 was bad, and the ability to use the ephemeral imitation of society that Facebook/Instagram, Twitter, and Twitch offers was a virtual lifeline – but we mustn’t forget that they are ephemeral imitations – and ephemeral imitations that are only there to provide advertisers with targeted data about us, so that they can more efficiently sell us things. That is the precise and specific purpose for the existence of Facebook, Instagram, Twitter, Skype, LinkedIn, and a host of similar corporate networking and social platforms. They take what you share about yourself – and sell it to advertisers – full stop.
Here’s something else to think about. Do you remember when “cyberstalking” was a big issue? I do. I used to volunteer with a group who addressed cyberstalking (CyberAngels)- especially of women and children. Online privacy was a very big deal for a decade or more. Once all of these big corporate social media companies got into the mix, however – most of that buzz just… disappeared. The big tech empires basically do everything we used to tell people was cyberstalking. They encourage all of the behaviors we discouraged in people’s online habits. Sharing personal information, photos with clear location data, photos of children… practically every single thing we advised that people stop doing – they want you to keep doing – and use their services to do them. They then have the audacity to ask you to trust them.
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